T-Mobile is pushing loyal customers away. These 7 changes could win them back

Credit: Joe Maring / Android Authority At the beginning of the summer, T-Mobile announced plans to kill many of its oldest legacy tiers , effectively forcing customers onto newer plans. It’s not the company’s first time trying a move like this, but this time, it’s not backing down so easily. Naturally, legacy customers are less than thrilled.

Many are exploring alternative carriers , while others have escalated their frustration by filing official complaints with the FCC . The agency has given T-Mobile a July 31st deadline to justify the change before making a further ruling.